{"id":83,"date":"2021-12-10T14:30:08","date_gmt":"2021-12-10T13:30:08","guid":{"rendered":"https:\/\/www.campinglarenaudiere.com\/?page_id=83"},"modified":"2025-06-06T17:07:42","modified_gmt":"2025-06-06T15:07:42","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/mirabel-baiedecayola.com\/en\/foire-aux-questions\/","title":{"rendered":"FAQ"},"content":{"rendered":"<h1 class=\"wp-block-heading\" id=\"faq-trouvez-la-reponse-a-vos-questions-sur-vos-vacances-au-camping-les-prairies-de-la-mer\">FAQ - Find the answers to your questions about your vacation at camping La Baie de Cayola<\/h1>\n\n\n\n<p class=\"has-text-align-center\">Camping La Baie de Cayola answers all your questions about your stay. Please consult these Frequently Asked Questions regularly and don't hesitate to contact us if you need any further information.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/www.mirabel-baiedecayola.com\/wp-content\/uploads\/2022\/01\/barre-bleue.png\" alt=\"\" class=\"wp-image-2382\"\/><\/figure>\n\n\n\n<p><em>Updated 06\/06\/202<\/em>5<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"votre-reservation\">Your reservation<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.mirabel-baiedecayola.com\/wp-content\/uploads\/2022\/01\/barre-bleue.png\" alt=\"\" class=\"wp-image-2382\"\/><\/figure>\n\n\n\n<div class=\"wp-block-create-block-sev-faq\"><div class=\"card sev-faq\"><a class=\"card-header d-flex\" href=\"#comment-reserver-un-sejour-au-camping-des-sables-dolonne\" data-toggle=\"collapse\" role=\"button\" aria-expanded=\"false\" aria-controls=\"comment-reserver-un-sejour-au-camping-des-sables-dolonne\"><div class=\"faq-question\">How do I book a stay at the Les Sables d'Olonne campsite?<\/div><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i><\/a><div class=\"card-body collapse multi-collapse\" id=\"comment-reserver-un-sejour-au-camping-des-sables-dolonne\"><div class=\"faq-reponse\">- Online: on our website, select your accommodation and\/or dates of stay to check availability. <a href=\"https:\/\/bookingpremium.secureholiday.net\/FR\/3287\/\" target=\"_blank\" rel=\"noreferrer noopener\">Reservation<\/a><br>- By telephone by calling reception on 02 51 22 00 09 (secure payment by credit card).<br>- By e-mail to <a href=\"mailto:cayola@mirabel-campings.com\" target=\"_blank\" rel=\"noreferrer noopener\">cayola@mirabel-campings.com<\/a><br>- On line <a href=\"https:\/\/mirabel-baiedecayola.com\/en\/secure-online-payment\/\" target=\"_blank\" rel=\"noreferrer noopener\">by clicking here<\/a><br><br>Reservations become effective and firm upon receipt of a deposit of 30% + \u20ac20 booking fee. For further details, please consult <a href=\"https:\/\/mirabel-baiedecayola.com\/wp-content\/uploads\/2022\/04\/CGV-MH-2023-1.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">General conditions of sale of a mobile home<\/a> or the <a href=\"https:\/\/mirabel-baiedecayola.com\/wp-content\/uploads\/2022\/04\/CGV-appart-2023.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">General conditions of sale of an apartment<\/a>.<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-create-block-sev-faq\"><div class=\"card sev-faq\"><a class=\"card-header d-flex\" href=\"#comment-obtenir-un-devis-\" data-toggle=\"collapse\" role=\"button\" aria-expanded=\"false\" aria-controls=\"comment-obtenir-un-devis-\"><div class=\"faq-question\">How do I get a quote?<\/div><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i><\/a><div class=\"card-body collapse multi-collapse\" id=\"comment-obtenir-un-devis-\"><div class=\"faq-reponse\">Visit our&nbsp;<a href=\"https:\/\/bookingpremium.secureholiday.net\/FR\/3287\/\" target=\"_blank\" rel=\"noreferrer noopener\">online reservation<\/a>&nbsp;or contact us by phone to check availability and get a price for your stay.<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-create-block-sev-faq\"><div class=\"card sev-faq\"><a class=\"card-header d-flex\" href=\"#puis-je-choisir-lemplacement-de-ma-locationsur-le-camping-\" data-toggle=\"collapse\" role=\"button\" aria-expanded=\"false\" aria-controls=\"puis-je-choisir-lemplacement-de-ma-locationsur-le-camping-\"><div class=\"faq-question\">Can I choose the location of my rental at the campsite?<\/div><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i><\/a><div class=\"card-body collapse multi-collapse\" id=\"puis-je-choisir-lemplacement-de-ma-locationsur-le-camping-\"><div class=\"faq-reponse\">&nbsp;Yes, subject to availability and on request at the time of booking. To see the location of our pitches, go to <a href=\"https:\/\/mirabel-baiedecayola.com\/en\/campsite-map\/\">campsite map<\/a> Mirabel La Baie de Cayola.<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-create-block-sev-faq\"><div class=\"card sev-faq\"><a class=\"card-header d-flex\" href=\"#comment-annuler-ma-reservation-\" data-toggle=\"collapse\" role=\"button\" aria-expanded=\"false\" aria-controls=\"comment-annuler-ma-reservation-\"><div class=\"faq-question\">How do I cancel my reservation?<\/div><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i><\/a><div class=\"card-body collapse multi-collapse\" id=\"comment-annuler-ma-reservation-\"><div class=\"faq-reponse\">We invite you to contact us directly on 02 51 22 00 09 or write to us at <a href=\"mailto:cayola@mirabel-campings.com\" target=\"_blank\" rel=\"noreferrer noopener\">cayola@mirabel-campings.com<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-create-block-sev-faq\"><div class=\"card sev-faq\"><a class=\"card-header d-flex\" href=\"#comment-puis-je-regler-mon-sejour-\" data-toggle=\"collapse\" role=\"button\" aria-expanded=\"false\" aria-controls=\"comment-puis-je-regler-mon-sejour-\"><div class=\"faq-question\">How can I pay for my stay?<\/div><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i><\/a><div class=\"card-body collapse multi-collapse\" id=\"comment-puis-je-regler-mon-sejour-\"><div class=\"faq-reponse\">We accept the following payments: CB, cheque, ANCV, cash and bank transfer.<\/div><\/div><\/div><\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"sur-place\">On site<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.mirabel-baiedecayola.com\/wp-content\/uploads\/2022\/01\/barre-bleue.png\" alt=\"\" class=\"wp-image-2382\"\/><\/figure>\n\n\n\n<div class=\"wp-block-create-block-sev-faq\"><div class=\"card sev-faq\"><a class=\"card-header d-flex\" href=\"#quelles-sont-les-dates-douverture-du-camping-la-baie-de-cayola-\" data-toggle=\"collapse\" role=\"button\" aria-expanded=\"false\" aria-controls=\"quelles-sont-les-dates-douverture-du-camping-la-baie-de-cayola-\"><div class=\"faq-question\">When is camping La Baie de Cayola open?<\/div><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i><\/a><div class=\"card-body collapse multi-collapse\" id=\"quelles-sont-les-dates-douverture-du-camping-la-baie-de-cayola-\"><div class=\"faq-reponse\">Camping La Baie de Cayola is open from March 15 to November 15 for residents, and from April to the All Saints' vacation for rentals.<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-create-block-sev-faq\"><div class=\"card sev-faq\"><a class=\"card-header d-flex\" href=\"#quand-la-piscine-est-elle-ouverte-\" data-toggle=\"collapse\" role=\"button\" aria-expanded=\"false\" aria-controls=\"quand-la-piscine-est-elle-ouverte-\"><div class=\"faq-question\">When is the pool open?<\/div><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i><\/a><div class=\"card-body collapse multi-collapse\" id=\"quand-la-piscine-est-elle-ouverte-\"><div class=\"faq-reponse\">The indoor pool with whirlpool and jacuzzi are open from April to October. The outdoor pool is open from early July to late August, and the waterslides are open from June to September (with the possibility of extending the opening period depending on weather conditions). Open from 10 a.m. to 7 p.m. <br><a href=\"https:\/\/mirabel-baiedecayola.com\/en\/campsite-vendee-indoor-heated-pool\/\" data-type=\"page\" data-id=\"54\">Discover the aquatic area<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-create-block-sev-faq\"><div class=\"card sev-faq\"><a class=\"card-header d-flex\" href=\"#dois-je-apporter-les-draps-\" data-toggle=\"collapse\" role=\"button\" aria-expanded=\"false\" aria-controls=\"dois-je-apporter-les-draps-\"><div class=\"faq-question\">Should I bring my own sheets?<\/div><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i><\/a><div class=\"card-body collapse multi-collapse\" id=\"dois-je-apporter-les-draps-\"><div class=\"faq-reponse\">You can bring your own bed linen or rent it when you book. <a href=\"https:\/\/mirabel-baiedecayola.com\/en\/location-mobil-homes-vendee\/\">See prices<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-create-block-sev-faq\"><div class=\"card sev-faq\"><a class=\"card-header d-flex\" href=\"#les-animaux-sont-ils-acceptes-au-camping-\" data-toggle=\"collapse\" role=\"button\" aria-expanded=\"false\" aria-controls=\"les-animaux-sont-ils-acceptes-au-camping-\"><div class=\"faq-question\">Are pets allowed at the campsite? <\/div><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i><\/a><div class=\"card-body collapse multi-collapse\" id=\"les-animaux-sont-ils-acceptes-au-camping-\"><div class=\"faq-reponse\">Yes, we know it's hard to part with your pets. That's why pets are welcome on our campsite in Les Sables d'Olonne: we accept dogs and cats (except 1st and 2nd category and maximum 2 per rental).<br>Rate: \u20ac5 per night per pet.<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-create-block-sev-faq\"><div class=\"card sev-faq\"><a class=\"card-header d-flex\" href=\"#a-quelle-heure-puis-je-arriver-au-camping-\" data-toggle=\"collapse\" role=\"button\" aria-expanded=\"false\" aria-controls=\"a-quelle-heure-puis-je-arriver-au-camping-\"><div class=\"faq-question\">What time can I arrive at the campsite?<\/div><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i><\/a><div class=\"card-body collapse multi-collapse\" id=\"a-quelle-heure-puis-je-arriver-au-camping-\"><div class=\"faq-reponse\">Arrivals are from 15:00 and departures before 10:00.<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-create-block-sev-faq\"><div class=\"card sev-faq\"><a class=\"card-header d-flex\" href=\"#quelles-sont-les-dates-douverture-du-club-enfants-\" data-toggle=\"collapse\" role=\"button\" aria-expanded=\"false\" aria-controls=\"quelles-sont-les-dates-douverture-du-club-enfants-\"><div class=\"faq-question\">When is the kids' club open? <\/div><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i><\/a><div class=\"card-body collapse multi-collapse\" id=\"quelles-sont-les-dates-douverture-du-club-enfants-\"><div class=\"faq-reponse\">Children's club entertainers are on hand throughout the summer (July-August) for children aged 6 to 12. The kids' club is open from Tuesday to Friday.<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-create-block-sev-faq\"><div class=\"card sev-faq\"><a class=\"card-header d-flex\" href=\"#le-camping-organise-t-il-des-animations-ados-adultes-\" data-toggle=\"collapse\" role=\"button\" aria-expanded=\"false\" aria-controls=\"le-camping-organise-t-il-des-animations-ados-adultes-\"><div class=\"faq-question\">Does the campsite organize activities for teenagers and adults? <\/div><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i><\/a><div class=\"card-body collapse multi-collapse\" id=\"le-camping-organise-t-il-des-animations-ados-adultes-\"><div class=\"faq-reponse\">Yes, in July and August, an activity leader is on hand from Monday to Friday to offer entertainment for teenagers and adults both on and off the campsite. Evening entertainment for the whole family is also available during the summer.<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-create-block-sev-faq\"><div class=\"card sev-faq\"><a class=\"card-header d-flex\" href=\"#ou-sortir-pendant-vos-vacances-aux-sables-dolonne-\" data-toggle=\"collapse\" role=\"button\" aria-expanded=\"false\" aria-controls=\"ou-sortir-pendant-vos-vacances-aux-sables-dolonne-\"><div class=\"faq-question\">Where to go out during your vacation in Les Sables d'Olonne?<\/div><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i><\/a><div class=\"card-body collapse multi-collapse\" id=\"ou-sortir-pendant-vos-vacances-aux-sables-dolonne-\"><div class=\"faq-reponse\">Beautiful, large towns such as Les Sables d'Olonne, Talmont-Saint-Hilaire and La Tranche-sur-Mer are within easy reach of the campsite. Find out more about all the things to do on our page <a href=\"https:\/\/mirabel-baiedecayola.com\/en\/camping-vendee-bonnes-adresses\/\">activities<\/a>.<\/div><\/div><\/div><\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"votre-residence-secondaire\">Your second home<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.mirabel-baiedecayola.com\/wp-content\/uploads\/2022\/01\/barre-bleue.png\" alt=\"\" class=\"wp-image-2382\"\/><\/figure>\n\n\n\n<div class=\"wp-block-create-block-sev-faq\"><div class=\"card sev-faq\"><a class=\"card-header d-flex\" href=\"#comment-acheter-un-mobil-home-au-camping-\" data-toggle=\"collapse\" role=\"button\" aria-expanded=\"false\" aria-controls=\"comment-acheter-un-mobil-home-au-camping-\"><div class=\"faq-question\">How to buy a mobile home at a campsite<\/div><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i><\/a><div class=\"card-body collapse multi-collapse\" id=\"comment-acheter-un-mobil-home-au-camping-\"><div class=\"faq-reponse\">Contact reception on 02 51 22 00 09 or by e-mail : <a href=\"mailto:cayola@mirabel-campings.com\">cayola@mirabel-campings.com<\/a> to find out more and discover our mobile homes for sale. Delphine is also at your disposal for new mobile home purchase projects on 07 88 74 48 18 or by e-mail : <a href=\"mailto:commercial@mirabel-campings.com\">commercial@mirabel-campings.com<\/a> <\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-create-block-sev-faq\"><div class=\"card sev-faq\"><a class=\"card-header d-flex\" href=\"#choisir-son-mobil-home-neuf-ou-occasion-\" data-toggle=\"collapse\" role=\"button\" aria-expanded=\"false\" aria-controls=\"choisir-son-mobil-home-neuf-ou-occasion-\"><div class=\"faq-question\">Choosing your mobile home: new or used?<\/div><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i><\/a><div class=\"card-body collapse multi-collapse\" id=\"choisir-son-mobil-home-neuf-ou-occasion-\"><div class=\"faq-reponse\">Depending on your budget, you can opt for a new or used mobile home. What you need to know when buying a mobile home at the Les Sables d'Olonne campsite is that you'll get <strong>more choice of layout and location on a new mobile home<\/strong>. When you purchase one of our <strong>used mobile homes<\/strong>, All options are included in the price: terrace, kitchen, garden shed... but this one is not included in the price. <strong>already installed on the plot<\/strong>. So you can't choose the pitch on a second-hand mobile home.<br><a href=\"https:\/\/mirabel-baiedecayola.com\/en\/camping-vendee-contact\/\">Contact us for more information.<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-create-block-sev-faq\"><div class=\"card sev-faq\"><a class=\"card-header d-flex\" href=\"#quel-est-le-prix-dun-mobil-home-neuf-\" data-toggle=\"collapse\" role=\"button\" aria-expanded=\"false\" aria-controls=\"quel-est-le-prix-dun-mobil-home-neuf-\"><div class=\"faq-question\">How much does a new mobile home cost?<\/div><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i><\/a><div class=\"card-body collapse multi-collapse\" id=\"quel-est-le-prix-dun-mobil-home-neuf-\"><div class=\"faq-reponse\">Visit <a href=\"https:\/\/mirabel-baiedecayola.com\/en\/mobile-home-owner-vendee\/\">our ads<\/a> to find out about the prices of mobile homes on sale at our campsite. The price of your mobile home will also depend on the options you choose: interior fittings, decoration...<br><a href=\"https:\/\/mirabel-baiedecayola.com\/en\/camping-vendee-contact\/\">Contact us for more information.<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-create-block-sev-faq\"><div class=\"card sev-faq\"><a class=\"card-header d-flex\" href=\"#comment-choisir-sa-parcelle-\" data-toggle=\"collapse\" role=\"button\" aria-expanded=\"false\" aria-controls=\"comment-choisir-sa-parcelle-\"><div class=\"faq-question\">How do you choose your plot?<\/div><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i><\/a><div class=\"card-body collapse multi-collapse\" id=\"comment-choisir-sa-parcelle-\"><div class=\"faq-reponse\">If you buy a new mobile home, you can choose your pitch when you place your order. The purchase of a second-hand mobile home is done on site, it cannot be moved.<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-create-block-sev-faq\"><div class=\"card sev-faq\"><a class=\"card-header d-flex\" href=\"#puis-je-rester-toute-lannee-au-camping-\" data-toggle=\"collapse\" role=\"button\" aria-expanded=\"false\" aria-controls=\"puis-je-rester-toute-lannee-au-camping-\"><div class=\"faq-question\">Can I stay at the campsite all year round?<\/div><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i><\/a><div class=\"card-body collapse multi-collapse\" id=\"puis-je-rester-toute-lannee-au-camping-\"><div class=\"faq-reponse\">Camping La Baie de Cayola is not a Parc R\u00e9sidentiel de Loisirs (PRL) and is therefore not open all year round. You can therefore live on the campsite during the entire opening period, from March 15 to November 15.<\/div><\/div><\/div><\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\"><strong>Our commitment:<br>that you have an excellent and safe vacation at our campsite,<br>our priority at all times!<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>FAQ &#8211; Trouvez les r\u00e9ponses \u00e0 vos questions pour vos vacances au camping La Baie de Cayola Le camping La [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"Foire aux questions du camping La Baie de Cayola Vend\u00e9e","_seopress_titles_desc":"Foire aux questions diverses sur le camping 4 \u00e9toiles La Baie de Cayola aux Sables d'Olonne : ouverture, COVID 19, locations, pass sanitaire...","_seopress_robots_index":"","footnotes":""},"class_list":["post-83","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mirabel-baiedecayola.com\/en\/wp-json\/wp\/v2\/pages\/83","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mirabel-baiedecayola.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mirabel-baiedecayola.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mirabel-baiedecayola.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/mirabel-baiedecayola.com\/en\/wp-json\/wp\/v2\/comments?post=83"}],"version-history":[{"count":32,"href":"https:\/\/mirabel-baiedecayola.com\/en\/wp-json\/wp\/v2\/pages\/83\/revisions"}],"predecessor-version":[{"id":17195,"href":"https:\/\/mirabel-baiedecayola.com\/en\/wp-json\/wp\/v2\/pages\/83\/revisions\/17195"}],"wp:attachment":[{"href":"https:\/\/mirabel-baiedecayola.com\/en\/wp-json\/wp\/v2\/media?parent=83"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}